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Introduction Getting Back to "We the People": An Overview of Activities for Activists Is My Congressional Office the Best Place to Start? What a Congressional Office Can Do for You What a Congressional Office Cannot or Should Not Do for You
Learning About Your Representatives in the House and Senate Whose District or State am I In? What Is the Member’s Legislative Record? What Committee or Committees Is my Member On? Where Is He or She on the Seniority Scale? What Party Does He or She Belong To?
Who’s Who in a Congressional Office District/State vs. Washington DC Staff Tips on Working with Congressional Staff
Developing
your Message Know Your Facts Make it Your Own Message Be Positive
General Message Delivery Tips Method of Communication Volume Does Not Necessarily Equal Effectiveness Always Identify Yourself Be Specific Prioritize Your Requests Offer to Be a Resource Be Polite Be Patient and Follow-up Always Tell the Truth Don’t Vilify Your Opponents Make Your Opponents Arguments (and Your Counter-Arguments) Don’t Talk About the Campaign with Staff Ask Staff Which Method of Communication They Prefer Spell Things Out, Literally
Effective Meetings Do you Really Need a Meeting? Decide Where to Meet -- DC vs. the Home Office Who Should Attend? Ask for a Meeting Attending the Meeting: What to Do and What to Expect Delivering Your Message What to Leave Behind
Effective Written Communications Which Written Form Is Best? Make Your Correspondence Stand Out Ask for a Response Postcard, Petition, E-mail and Blast-Fax Campaigns Confine Letters to One Subject Double Check Addresses and Phone Numbers
Effective Phone Calls Do you Need a Phone Appointment Have the Basic Facts in Hand Always Ask for a Response
Following
Up Thank You Notes/Follow-up Correspondence Don’t Distribute Direct Phone Numbers Be Diplomatic in Reporting Your Experience
Glossary Checklist Internet and Phone Research Resources
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